Pasadena ‘Walk-Up’ Window Cuts Wait Times

Courts across California are reporting long lines for relatively routine issues, like traffic tickets, but at Pasadena a new walk-up window is letting people bypass even entering the courthouse, which means not going through the security lines and reduced wait times.
The Courthouse News is reporting that Supervising Judge Mary Thornton House called the new window a huge success and said it would reduce long waits and lines, adding that the court would like to install more walk-up windows, but structurally the building can only accommodate one.
Judge House also noted in the CN that the recent L.A. County Superior Courtco consolidation plan led the Pasadena courthouse to assume Alhambra traffic cases… “so our traffic matters were doubled, which created very long lines and required people to go through weapons screening simply to pay a ticket.” The report also noted a Yelp user who said it had taken him two hours to pay a $238 traffic ticket. The report also says members of the public still need to visit the clerk’s office to request traffic school, or pay traffic citations that have already been sent to collections. Check out the story here.